The Web Shop FAQs

All websites we design are mobile responsive to ensure they render and function flawlessly across the full range of mobile and desktop devices, browsers and operating systems.

We include advanced speed optimisation as standard in all the websites we deliver.

Your website will include state-of-the-art caching technology and media assets and code will be compressed and optimised to ensure lightning fast load times.

We also make sure your website is hosted on the speediest, highest security servers available in Australia.

We completely understand that not everyone is tech-savvy.

We make every effort to communicate in non-technical layman’s terms to make communication easier and ensure the development process is stress-free for you.

No. All work is undertaken locally at our Perth based design studios.

Yes we have two locations – a design studio in the CBD and an office in the northern suburbs.

No. The WordPress platform we specialise in is open-source and freely available. The vast majority of website designers will be able make amendments and almost any web hosting company will be able to accommodate your site.

Yes, you will own the Copyright and Intellectual Property once final payment has been made.

Yes absolutely.

We include all the elements required to build the platform for a successful Search Engine Optimisation campaign, including;

• Advanced Speed Optimisation
• XML Site Map
• SEO Plugin (Yoast SEO)
• Meta Title Tags
• Meta Description Tags
• Proper Content Hierarchy with H1 through H6 Tags
• Images Scaled & Compressed
• Image Tagged with Alt Tags & Titles
• Best Practice Canonicalisation

These elements comprise the basis for success but in order to gain maximum visibility a SEO Campaign is necessary. This is a separate service to the Website Design.

SEO Campaigns comprise a wide variety of ‘Off-Page’ factors such as seeding your Citations on relevant online directories, optimising your Google Business listing and building your backlink profile etc.

The volume of pages and posts, and the number and complexity of required features and functions are the main factors that influence delivery times.

A basic brochureware website of around 5 pages with basic functionality would be completed in two weeks after receiving all your details.

We deconstruct the design process into multiple easy to understand micro-steps.

At each phase, we seek your input and offer unlimited revisions.

Make as many amendments as you require to ensure the website looks exactly the way you had in mind.

This way, you’re guaranteed to love the final product.

No. We never employ templates in any of our projects.

Each site we construct is a custom solution designed precisely to complement and enhance your business branding and suit the unique objectives of your website.

Cost is determined by two major factors;

1. Scale – eg. The number of pages needed
2. Functions – The complexity and number of features/functions required, such as live chat, online bookings etc.

Because we don’t have the overheads of large luxury offices we can pass these savings onto our customers. This allows us to deliver the same professional quality as the larger design studio at a fraction of the cost.

Contact us today for a Free Quote.

We have strived to keep our overheads down.

We don’t have fancy offices and the associated costs, allowing these savings to be passed onto our customers.

Yes! Chat with us and we can customise an individually tailored repayment schedule that perfectly matches your cash flow circumstances.

All websites require a Web Hosting account and Domain Name which incur annual fees from $240 and $40 each.

After launch maintenance, to ensure the website is updated and secure is recommended best practice. We strongly advise you sign up for one of our WordPress Maintenance Perth packages.

Yes we provide ongoing backup services for the lifetime of your website.

Any bugs on the website will be rectified free of charge.

We’re always ready to undertake ongoing tasks such as content updates, design theme changes or upgrades to functionality.

Our WordPress Maintenance packages guarantee your website always loads blazing fast, core files, themes and plugins are updated, and it is always backed up and secure from hackers.

WordPress is the world’s leading free, open-source Content Management System that can be used as a platform to create any type of online resource from blogs, business websites and ecommerce stores to memberships websites.

The CMS allows you to easily edit the content of your website.

It is comprised of a set of files and a database which can be freely installed on most web hosting servers.

Themes allow the aesthetic design to be modified to suit your branding.

Plugins allow the functionality to be extended almost infinitely.

• Popularity: As WordPress powers 43% of all websites on the internet you won’t be locked into a proprietary platform that nobody else can update. Most web designers will be able to make changes for you and the majority of web hosts will be able to accommodate your website
• Ease of Use: WordPress provides a highly intuitive Content Management interface designed to allow non-technical users to update their website
• Value for Money: WordPress is free and open-source, allowing us to pass these savings onto you
• Future Proof: The platform is constantly being updated with the latest technology ensuring that your website will never be out of date
• Modular & Scalable: A huge global development community offers an enormous array of plugins to enhance the functionality of WordPress. This allows your online presence to grow in alignment with your business
• Secure & Stable: When setup correctly by professional developers, WordPress is extremely secure. Any potential security risks are very quickly identified by the platform developers, with an update fix issued immediately

WordPress is intuitive and designed for non-technical users.

If you can edit a Word document or format an email in Outlook, then you can easily update your site.

Should you require further assistance we also offer WordPress Training.

Web hosting is disk space on an internet connected server that stores your website files and data.

When your customers visit your website, this server sends your website information to their website browser.

Yes, every website needs a web hosting account.

We provide web hosting Perth services on lightening fast, locally based servers.

A domain name essentially translates a server IP address into a human readable format and directs your customs browsers to the correct web hosting server, allowing them to view your website.

Yes, every website needs a domain name.

We provide domain name registration and hosting services to secure the domain that perfectly matches your brand.